Advicesync Consulting – Call Center Services

Call Center Services and Solution Company. Call Center Application, Domestic Call Center, Government Call Center Services, Call Center Management and Telemarketing Services

AdviceSync is dedicated to provide quality customer call center interaction services using efficient processes, well trained and managed resources and over advanced communication and IT infrastructure. Our Customer Call Center Interaction Services are tailor made for our customers ensuring complete customer relationship. We offer a gamut of call center services including 24/7 customer support through voice (in-bound and out-bound calls), e-mail and web based support, telemarketing, technical support services and IT helpdesk services.

AdviceSync has acquired an ISO 9001-2000 certification, specializing on customer service processes related to contact center and customer facility centers. The process emphasis is on customer call resolution, feedbacks, call/customer center performance assessment reports, system administration and resource management.

Benefits of our Call Center Service Offerings

• Highly effective and well trained company representatives on service frameworks and standards
• Extensive experience in handling Customer Care and telemarketing for product offerings ensuring higher sales conversion rates
• Improved customer service levels
• Capabilities in integrating the call center service flow with the process of customer for whom the service is being provided
• Can facilitate business round the clock and in any geography
• A Thorough understanding of components constituting the call center viz. Customer Relationship Management (CRM), Workforce Management, Computer Telephony Integration (CTI), Integrated Call Management etc
• Capabilities to offer non-voice technology support i.e. technical help desk as we are empowered with extensive experience in Information Technology